> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rivvi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & pricing

> What each Rivvi plan includes — seats, conversation credits, and how to choose.

Every Rivvi plan includes the **full platform** — chat, connectors, outreach, reports, and follow-up. Plans differ by two things: how many **seats** (people who use the workspace) and how many **conversation credits** (the balance that funds calls, texts, and web chat) come included each month.

<Note>
  See and change your plan any time from **Settings → Billing** in the workspace. New pricing takes effect from your next billing period.
</Note>

## Plans

| Plan       | Price      | Included seats | Conversation credits / month   | Best for                    |
| ---------- | ---------- | -------------- | ------------------------------ | --------------------------- |
| **Launch** | \$799/mo   | 3              | 60,000 (\~1,500 voice min)     | Getting started             |
| **Core**   | \$1,999/mo | 5              | 275,000 (\~6,875 voice min)    | A growing outreach practice |
| **Growth** | \$3,999/mo | 8              | 700,000 (\~17,500 voice min)   | Multiple active programs    |
| **Scale**  | \$6,999/mo | 12             | 1,600,000 (\~30,000 voice min) | High-volume outreach        |

As you move up the plans, you get **more included seats**, a **larger monthly credit grant**, and a **lower rate on any usage beyond your grant** — so a higher plan is strictly cheaper per credit as your volume grows.

<Card title="Enterprise" icon="building">
  Need more than Scale, higher volume, or custom terms? [Contact us](mailto:support@rivvi.ai) about Enterprise.
</Card>

## Seats

A **seat** is one person with access to the workspace. Every plan includes a floor of seats (shown above), and you can add more at any time — there's no cap. Each seat carries the full product.

See [Seats & members](/account/seats-and-members) to add teammates.

## Conversation credits

A **conversation credit** is the unit that funds outreach. **Voice, SMS, and web chat all draw from one shared balance** — your organization's wallet — so you don't juggle separate budgets per channel.

Roughly:

* **Voice** is about **40 credits per minute**.
* **SMS** and **web chat** draw much less per message or session.

Your plan includes a monthly credit grant. If you use more than your grant in a period, the extra is billed at your plan's per-credit rate (lower on higher plans). Watch your balance, current-period usage, and projected total on the billing page.

<Tip>
  Because everything shares one balance, you can shift between calling and texting without reshuffling budgets — Rivvi just draws from the same pool.
</Tip>

## Free trial

New organizations start on a trial with a grant of free credits and a set window to try Rivvi. You'll see how many trial credits and days remain at the top of the billing page. When the trial ends, add a payment method to keep going — **calls already in progress are never dropped.**

## Choosing a plan

* **Estimate your monthly voice minutes** and multiply by \~40 to get credits, then add headroom for SMS and web chat.
* **Count the people** who need workspace access — that's your seat floor.
* **When in doubt, start lower.** Upgrading mid-cycle is easy, and higher plans lower your per-credit rate, so there's no penalty for growing into one.

## Next

<CardGroup cols={2}>
  <Card title="Usage & billing" icon="credit-card" href="/account/usage-and-billing">
    How credits work and where to manage your subscription.
  </Card>

  <Card title="Seats & members" icon="users" href="/account/seats-and-members">
    Add teammates and understand seat pricing.
  </Card>
</CardGroup>