> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rivvi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect LeadingReach

> Query your referrals and appointments in chat — and turn on Echo, the autonomous referral-calling program.

Connecting LeadingReach lets Rivvi read your referral book, appointments, and contacts — answer *"how many outgoing referrals do I have?"*, pull a referral's status and recipient clinic — and write notes, tags, and follow-up tasks back to a referral.

Connecting also provisions **Echo**, an autonomous referral-calling program.

<Note>
  LeadingReach connects through its own guided flow (not a generic credential form). Open it from **Settings → Connectors → LeadingReach**.
</Note>

## What Rivvi can do with LeadingReach

**Read (allowed by default)**

* List outgoing and incoming referrals with status, patient, and clinic (with the real total).
* Read a referral's status, patient, reason, and recipient clinic.
* Read a referral's message thread.
* List appointments, contacts, providers, and locations.
* List referral tags, tasks, and your custom status vocabulary.

**Write (asks for approval by default)**

* Write a note to a referral's message thread.
* Create and apply referral tags.
* Create a follow-up task.
* Ask a recipient clinic to schedule an appointment.

## Echo — autonomous referral calling

<Card title="Echo" icon="phone-volume">
  Echo places outbound referral calls — status checks, appointment capture, and records requests — then writes call notes and completion tags back to the referral.
</Card>

Echo is **provisioned automatically** when you connect LeadingReach. Calling begins once your **BAA is signed** — because Echo moves protected health information, dialing stays off until that's in place. Connecting and querying your referral book in chat work right away; live calling is what's gated.

## Try it

```text theme={null}
How many outgoing referrals do I have open?
What's the status on this referral, and which clinic is it going to?
Add a follow-up task on that referral for next week.
```

## Next

<CardGroup cols={2}>
  <Card title="Following up" icon="inbox" href="/workspace/following-up">
    Work referral follow-ups in the workspace.
  </Card>

  <Card title="Connectors overview" icon="plug" href="/connectors/overview">
    Back to all connectors.
  </Card>
</CardGroup>
