> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rivvi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics

> Ask how your outreach is doing and get a report built on the spot.

You don't open a dashboard in Rivvi — you ask. Analytics is just a conversation: ask how something is doing, and Rivvi pulls the numbers and builds a [report](/workspace/reports-and-artifacts) in the chat.

<Note>
  Analytics is **read-only**. Asking about your results never places a call or sends a text — even a question like "how many patients haven't we contacted" is just a count.
</Note>

## What you can ask

<CodeGroup>
  ```text Performance theme={null}
  How is our reminder program performing this month?
  What's our connect rate?
  What's the voicemail rate on outbound calls?
  ```

  ```text Comparisons theme={null}
  Which program is performing best?
  Compare this week to last week.
  Which locations have the lowest reach?
  ```

  ```text Trends theme={null}
  Show me connect rate by day.
  Are conversions up or down this month?
  What time of day gets the best pickup?
  ```

  ```text Segments & sizing theme={null}
  Break outcomes down by patient age group.
  How many patients haven't been contacted in 60 days?
  How big is the overdue cohort?
  ```
</CodeGroup>

## What you get back

A report, laid out the same way every time so it's easy to read:

1. **The headline number** that answers your question.
2. **A chart** for the trend or breakdown.
3. **A table** with the row-by-row detail.
4. **Method notes** — the time window and any caveats.

Ask a follow-up and Rivvi revises the same report in place, so you can drill in without losing your thread.

## Good to know

* **Default window is the last 30 days** unless you ask for a different range.
* **Small samples are flagged.** If a result is based on very few interactions, Rivvi tells you so you don't over-read it.
* **Small groups are protected.** To keep individuals from being identifiable, very small cohorts are suppressed in breakdowns.
* **It's organization-wide.** Analytics covers your whole organization's outreach, not just one thread.

## From a report to an action

A report can end with a suggested next step — and a button to take it. But taking that step still runs through the normal approval: if it means outreach, you'll see the [launch card](/workspace/launching-outreach) and you decide.

## Next

<CardGroup cols={2}>
  <Card title="Reports & artifacts" icon="table-cells" href="/workspace/reports-and-artifacts">
    How reports are built and refined.
  </Card>

  <Card title="Launching outreach" icon="phone-arrow-up-right" href="/workspace/launching-outreach">
    Turn an insight into a run.
  </Card>
</CardGroup>