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Connecting Nutshell lets Rivvi read your contacts (People) and their activity, and write call notes and follow-up tasks back — keeping outreach in sync with your CRM. It uses your Nutshell email and API key; there’s no marketplace app to install.

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What you’ll need

  • Account email — the email of your Nutshell user account (used as the API username)
  • API key — a standard API key from Nutshell → Setup → API keys
Create a standard key. A “web-only” key can’t authenticate to the API.

Nutshell: API authentication

Nutshell’s authentication guide.

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Connect it

1

Generate a standard API key

In Nutshell, go to Setup → API keys (app.nutshell.com/setup/api-key) and create a standard key.
2

Open Rivvi's connector settings

Settings → Connectors, select Nutshell, click Connect.
3

Paste your credentials

FieldWhat to paste
Account emailyou@yourcompany.com
API keyYour standard Nutshell API key

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What Rivvi can do with Nutshell

Read (allowed by default)
  • List the filterable fields on contacts, accounts, and leads, including custom ones.
  • Search and page contacts (People); read by email.
  • Read a contact and its details.
  • List activities — calls, meetings, notes — optionally for one contact.
Write (asks for approval by default)
  • Add a note to a contact’s timeline.
  • Create a follow-up task on a contact.
  • Update fields on a contact.

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Try it

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