Analytics is read-only. Asking about your results never places a call or sends a text — even a question like “how many patients haven’t we contacted” is just a count.
What you can ask
What you get back
A report, laid out the same way every time so it’s easy to read:- The headline number that answers your question.
- A chart for the trend or breakdown.
- A table with the row-by-row detail.
- Method notes — the time window and any caveats.
Good to know
- Default window is the last 30 days unless you ask for a different range.
- Small samples are flagged. If a result is based on very few interactions, Rivvi tells you so you don’t over-read it.
- Small groups are protected. To keep individuals from being identifiable, very small cohorts are suppressed in breakdowns.
- It’s organization-wide. Analytics covers your whole organization’s outreach, not just one thread.
From a report to an action
A report can end with a suggested next step — and a button to take it. But taking that step still runs through the normal approval: if it means outreach, you’ll see the launch card and you decide.Next
Reports & artifacts
How reports are built and refined.
Launching outreach
Turn an insight into a run.